Privacy Policy
Last updated: July 17, 2026
Creation Grove ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our services, website, or opting in to our SMS messages, you agree to this policy.
Information We Collect
We may collect the following personal information when you interact with us:
- Name and contact information (phone number, email address)
- Information you provide when signing up for our services or SMS messages
- Records of your communications with us, including opt-in consent (phone number, date, time, and method of opt-in)
How We Use Your Information
We use your information to:
- Provide and improve our services
- Send SMS messages you have opted in to receive, including account notifications, service updates, and (where you have consented) marketing messages
- Respond to your inquiries and support requests
- Maintain records of consent as required by law
SMS/Text Messaging
If you opt in to receive text messages from us, we will send messages to the phone number you provide. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for assistance or contact us at GetStarted@creationgrove.com.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information Sharing
We do not sell, rent, or trade your personal information. We may share information only with:
- Service providers who help us operate our business (e.g., messaging platforms, payment processors), solely to perform services on our behalf
- Legal authorities when required by law
Text messaging opt-in data and consent are never shared with third parties or affiliates for any purpose, including marketing.
Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, loss, or misuse.
Data Retention
We retain personal information only as long as needed to provide our services and comply with legal obligations, including records of SMS consent.
Your Choices
- Opt out of SMS messages at any time by replying STOP
- Request access to, correction of, or deletion of your personal information by contacting us
Children's Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.
Contact Us
Creation Grove
Email: GetStarted@creationgrove.com
Phone: 980-819-0205